means & methods
First Capital provides a wide range of outbound contact center services. We hire bilingual Omanis who are trained to communicate with our clients’ customers over the phone. We also rely on advance technology to reach out our audience in a professional and efficient manner. Our contact center uses the following channels:
- Outbound phone calls
- Direct mailers
- Targeted mass email
- Face-to-Face interaction
Whether you have your own database or you would like to use our database of more than 135,000 data points, First Capital is always there to help you attain your goals.
tasks & objectives
We can help promote your product/business over the phone using our comprehensive database.
Invitation & RSVP
You can send out personal invitation to your corporate event to select target customer and get confirmation and feedback from every invitees.
Contact List Update
We perform this task on behalf of our clients as well as for our own records. When you have a huge database you have to make sure it’s always up-to-date.
If you are carrying any sort of surveys or collecting any sort of information over the phone or via any other method in Oman First Capital is your best partner.
Data Validation & Verfification
When your business relies on the accuracy of data given by your customers and you have to validate their data, you certainly know the value of this service
We can help you send our renewal or payment and collection reminders to your client.
Range of industries
We worked with several Omani banks on various assignments and mostly for client acquisition and client servicing.
We have an experience in helping insurance companies retaining existing customers through sending out policy renewal reminders.
We worked with a number of retail stores specializing in luxury items promote their products among high-end clients.
Send out invitations to potential buyers of the latest auto brands to attend new model launch event organized by our clients.